Find solutions, advice, and answers for your safety needs quickly.
1. Do I need a contract to use your security services?
No! At Midwest Security, we offer a No Contract Guarantee. You get high-quality equipment and monitoring without being tied down to a long-term agreement.
2. What areas do you serve?
We proudly serve the entire state of Missouri, Northeast Arkansas, and Western Kentucky, including Poplar Bluff, Cape Girardeau, Sikeston, Farmington, Dexter, Jonesboro, AR, Paducah, KY, and surrounding communities.
3. What happens if my internet or phone line goes down?
Our systems use dedicated cellular connectivity, so you're still protected even if your Wi-Fi or landline is disconnected.
4. Can I monitor my home or business from my phone?
Yes. All systems include app access so you can arm/disarm alarms, view live camera feeds, control smart devices, and receive instant alerts on your smartphone.
5. What is Crash & Smash Protection?
It’s a patented feature that sends an alert if someone attempts to destroy your security panel during a break-in—so help is on the way, even if the system is damaged.
6. Do you install video surveillance for both homes and businesses?
Absolutely. We offer fully customizable camera systems for residential and commercial use—indoor, outdoor, night vision, cloud-based, and more.
7. Can I add smart home features like thermostats or lighting control?
Yes! We install smart home automation tools such as thermostats, lights, garage door controllers, locks, and more. You can manage everything from a single app.
8. What kind of businesses do you work with?
We work with small and large businesses such as retail stores, offices, warehouses, healthcare facilities, and more. Whether it's one location or many, we tailor solutions to fit.
9. What’s included in a typical installation?
Each system is customized, but most include a control panel, door/window sensors, motion detectors, smart cameras, mobile app access, and optional automation features.
10. How do I get started?
Simply contact us to schedule a free consultation. One of our local security specialists will evaluate your needs and design a system that's right for your home or business.
